Jake came over to our home today as scheduled and gave us a quote on an upstairs bath remodel. He was on time, on point, and on the ball. He presented us with many options, suggestions, recommendations, and set our expectations regarding the work to be done, it's expected duration, and any details that we had questions about. He even educated us on a few things that we'd not even thought about. Afterwards, his price quote was reasonable, in "the Ballpark", and his overall professionalism earned the sale. I look forward to having Optum do this work. I feel very confident about all of it, and will edit the review if need be in the future!
(UPDATE!) Optum Home Solutions remodeled our tub area in one of our smaller bath rooms. Nothing fantastic or fancy. We were looking for child/toddler friendly over style. The solution they designed was simple, effective and very nice.
"Lyle", their installer was perfect. We'd expected a lot of dust, noise and commotion, but Lyle completed the entire job in less than two days. As an unexpected bonus, at the end of each day, you couldn't even tell that he was here. He left no mess in-between the work days, was as quiet as a mouse and couldn't have been any more professional and friendly. We couldn't have asked for a better install, and installer.
We've had home improvement companies in the past come in for a small variety of things, and this was BY FAR the B-E-S-T experience we've ever had.
I simply cannot think of how things could have been any better.
Thank you. Thank You. Thank You.....and GREAT job, Lyle. #AppreciateYouAll