(623) 388-8899

Frequently Asked Questions


Yes! Our highly-trained window replacement and bathroom remodel specialists can provide free in-home estimates. Schedule your consultation today by giving us a call or filling out our online form.

YES! We understand that home improvement projects can be a significant investment. That’s why we’re pleased to offer flexible financing options, making it easier for you to turn your dream project into a reality. Explore our financing solutions today and embark on your home transformation with confidence.

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National Support Center: (623)-388-8899
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1156 W Southern Avenue, Suite 105-106
Tempe, AZ 85282


Vinyl windows are constructed with multi-chambered frames and sashes so that the heat from the outdoors is not transferred into your home. Aluminum frames transfer the heat into your home just like foil transfers heat from your oven to your food. Wood frames do not transfer as much heat as aluminum, but they are generally very expensive and require a lot of maintenance.

Dual pane windows have a space between the panes so that when the outside pane gets hot from the sun, the heat is not transferred to the inside pane and into your home. Optional features such as LowE, Argon gas make the dual pane windows even more effective.


If the windows in your home have aluminum frames, the heat is being transferred through the frame into your home. Aluminum frames will corrode over time, while vinyl windows will not chip, peel, crack or fade.


Possibly. Some homes are built with economy-grade dual pane windows that do not have sealed glass units. Our vinyl windows have sealed insulated glass units specially engineered to resist leaks. Our wide vinyl frame is more energy efficient than the economy models that builders use.

​Getting new windows installed is important to ensure that you save on energy costs as well as making sure your home is comfortable. Old and damaged windows can lead to increased energy costs as well as less insulation from the outdoors. So, if you are noticing your energy bill steadily rising and more noise coming into your home from the outdoors, then make sure you get in touch with a local window replacement company to get started on your window replacement service. ​

Compared to other home remodeling services, getting a window replacement tends to be more affordable while still providing many benefits. From enhancing your home’s curb appeal to helping save on energy costs, getting a window replacement can help you save in the long run. So, if you are looking to remodel your home for the better without paying too much, then a window replacement might be the solution for you.

Determining the best time to replace your windows depends on the climate of the area that you are in. Typically, the best time to replace windows is during the spring and fall since your home won’t have to work hard to maintain a comfortable temperature while your windows are being replaced. Replacing during the summer or winter can lead to higher energy costs during those seasons, but window companies tend to have more availability.

Instead of replacing only one or a few windows in your home at different times, you should consider replacing them all at the same time. Replacing your windows at the same time can provide more of a boost to your home’s energy efficiency instead of replacing them at different times. This can also help them age at the same rate meaning you might get some better deals to get all of them replaced at the same instead of individually.

If you do decide to get a window replacement, make sure you hire a window replacement company that is experienced and provides comprehensive window replacement services. Doing so can ensure that you depend on them to provide you with great products and results. Here at Optum Home Solutions, we provide the following with our window replacement services:

  • ​Custom Window Styles​
  • Window Installation Services
  • Window Warranties
Here’s a brief video to help. Proper Glass Care & Maintenance:
  • Clean glass with mild dish soap and clean water.
  • Avoid washing glass in direct sunlight.
  • Never use any petroleum-based cleaners or caustic chemicals on your glass.
  • Never use a razor blade, putty knife, or abrasive pad to clean the glass.
  • Never use a high-pressure spray nozzle when rinsing your windows and doors after washing.
  • Abrasive or caustic cleaners are NEVER recommended because they might cause permanent damage to the finish/coating or the glass.
Let’s look at your windows drainage systems:
  • Check to make certain the drainage or “weep holes” are always clear of dirt, stucco, sand, or building materials, both inside and outside the window or door in the bottom of the frame.
  • It’s normal for water to accumulate in the sill or track area with wind-driven rain. The water is intended to drain to the outside as water builds up or outside pressure subsides.
  • Keep sill or track areas clean of dirt or debris.
  • Use a small, soft bottle brush to clear openings.


Is it realistic for you to start a bathroom renovation? Often customers have no idea how long a bathroom renovation can take and are not sure what kind of budget they will need to complete it. Before you even start looking for a bathroom remodeling company you should set yourself a firm budget. We also suggest that you put together a plan for how you may function without a bathroom for a few days. If time is an issue for your family try looking into a one-day bathroom installation renovation.

 There are so many types of ways to upgrade your bathroom space. If you are trying to get the most out of your bathroom space without spending a lot of money, upgrading your lighting, paint, and faucets can go a long way. However, if you are looking for an intense bathroom renovation where you gut your entire bathroom, you will want to look for a bathroom remodeling company that offers an abundance of services. Most bathroom remodeling companies can help you renovate the wet space of your bathroom, which will transform your bathroom without costing you a lot of time and money.

Trying to maximize space is a very common theme in bathroom remodeling. You can maximize your shower remodel by adding a corner unit into your bathroom space. We have also found that adding glass shower doors or shower barriers will help you maximize your bathroom space. It is also important to add light colors to your walls and good lighting in smaller spaces. When you pair all of these things with a good storage space, your bathroom will feel like a whole new space.

Most people looking to upgrade their bathrooms want to reach that spa-like feeling. Thankfully adding in a standalone shower replacement and a glass shower barrier can go a long way in creating a Zen space for your bathroom. You can also add wall surrounds to your shower space in tile or stone like patterns to give your area a very naturalist feel.

General Cleaning Instructions

For routine cleaning, simply wipe the surface of your bath, shower, and wall surround with a soft wash cloth and warm water. We recommend using a mild soap. Use of abrasive cleaners and scouring pads will dull the surface over time. Approved cleaners are listed below. If you desire to use a different product, always review the specific cleanser’s instructions, test on a small area beforehand, and be sure to rinse thoroughly after use.

Recommended Cleaners:

  • BCI Eliminate
  • Microban 24
  • Formula 409
  • Vinegar and water if needed to soften mineral deposits
  • Use 1/2 cup Clorox Bleach per gallon of water as a disinfectant. Rinse well.


Dawn dish soap, Original Clean Shower, Clean Shower for Plastic Showers & Glass, Soft Scrub, Dow disinfectant cleaner, Dow Scrubbing Bubbles, Scrub Free, Lysol disinfectant cleaner, acetone, Lestoil, ammonia, fingernail polish remover, aerosols, or scouring pads.

Warranty Caution

Use of any cleaners or chemicals listed under “Do Not Use” will cause a dull surface and/or an easily recognizable chemical crack. This will void your product warranty. There is no need to use abrasive cleaners which can also dull the gloss over a period of years. In extreme cases where the recommended cleaners do not work, use a Chore Boy or 3M Sponge pad. Make sure you use only the ones recommended for Teflon or non-stick surfaces.

Drain Cleaner Caution

Liquid drain cleaners are recommended over powders and/or crystal; however, when using liquid drain cleaning agents, bail the standing water out of the bathtub and remove the drain plug. Use a funnel to prevent spills and apply the chemicals directly down the drain. Always make certain that chemicals do not come in contact with the acrylic surface. Use drain cleaners sparingly, so that they do not boil out and damage the acrylic surface.

Original Medicare typically does not cover walk-in tubs or bathroom remodels as they are not classified as durable medical equipment. However, other coverages may be of help here. There are some instances where you can seek reimbursement if the tub is deemed a medical necessity in Medicare Plan B or Medicare Advantage plans. Click Here to learn more!


If you are looking to submit a claim you can click Here! Be sure to fill out all fields on the next page and upload a picture of the issue you are having!​

There can be many reasons you want to remove your screen, but you may not know where or how to start.

1. Identify the Screen: First, identify the window screen you want to remove.

2. Locate the Tabs or Clips: Look for tabs, clips, or latches on the sides or corners of the window frame. These are designed to hold the screen in place.

3. Release the Tabs/Clips: Depending on the type of window, you may need to press, push, or lift the tabs or clips to release them. Sometimes, a gentle squeeze or push will do the trick.

4. Gently Remove the Screen: Once the tabs or clips are released, carefully pull the screen out of the window frame. Be cautious not to damage the screen material or the frame during this process.

5. Store or Clean the Screen: If you plan to reuse the screen, store it in a safe place. If it’s dirty, you can clean it before reinstallation using a mild detergent and water, but avoid using abrasive materials that could damage the screen.

6. Replace or Close the Window: After removing the screen, you can either replace it with a different one or close the window securely if you don’t need the screen at that moment.

7. Secure the Tabs/Clips (if necessary): If your window screen has tabs or clips that need to be secured when the screen is in place, make sure to engage them properly when reinstalling the screen.

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Limited-Time Offers

Don’t miss out on our offers and promotions for your next window replacement or bathroom remodeling project.

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Save Up To $250 Off Per Window

Get started with a free window estimate. Offer requires a minimum of 5 windows purchased, no maximum!

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On any shower or bath wall surrounds. Get started with a free design consultation our expert bathroom remodelers!

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Earn $500 with our VIP Referral Program

For every referral that results in a sale, you receive a $500 gift card + your friend receives $250 off their project!

See What Past Customers Have to Say!

We had our shower replaced and used OptiumHomeSolutions . The workmanship was very durable and materials long lasting , because the shower hasn’t shown any deterioration. The side panels and door don’t build scum nor the basin. I highly recommend this company.

Roberta M

From the first contact from Marc to give us our quote to the work that Tom did with getting the job done, to the follow up and support from Elizabeth, just can’t say enough about our experience with Optum. Oh and our showers are beautiful!!!!! I give them my full endorsement JOB WELL DONE!!!

Monica M

We had great service from meeting with Chad to start the process and then finally getting the windows installed. Kari and Jeff were great they installed all 6 windows plus the backdoor in one day they were work quickly and efficiently. We loved the results.

Delia M

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