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Optum Home Solutions Reviews

Nicole Deutsch
Nicole Deutsch
01:03 16 Jun 24
Matt was great very professional and very up front with everything. We appreciate his help on everything
Eric Deutsch (Pimpkitchen)
Eric Deutsch (Pimpkitchen)
00:56 16 Jun 24
Matt was a blast! Very thorough, showed us all we need to see and hear in order to accept the proposal and get ready for outr new windows!
Dennis King
Dennis King
04:32 15 Jun 24
Kind and curteous. alsovery knowledgeable about product he represents
Linda King
Linda King
04:25 15 Jun 24
Matt the Window guy was awesome and easy to work with. Helped us get our order in easily and we are excited to see our new windows this summer!!
Michael Frazier
Michael Frazier
23:35 12 Jun 24
Jason and Bob were excellent they took care of us within a days notice, repaired my Window and even educated me on operation instructions
Melinda Murphy
Melinda Murphy
18:55 12 Jun 24
Jason made a shim adjustment to my window. Now it works perfect 🥰Treated very well. Thank you.
Kathy Andrews
Kathy Andrews
17:43 12 Jun 24
Excellent customer service. Great job all the way through
James Matter
James Matter
16:20 11 Jun 24
Very knowledgeable about how to operate the windows, which we evidently didn't have them locked since they were installed. Also glad they came as soon as they could after we notified them.
Anthony Fitzpatrick
Anthony Fitzpatrick
23:32 10 Jun 24
We hired Optum Home Solutions to upgrade our bathroom shower and are very pleased with the results. Josiah R. and Brett L. did an excellent job with the installation. They arrived on time, worked efficiently and cleaned up thoroughly when finished. They were very knowledgeable, paid attention to detail and worked well together. We are very happy with the quality of their work. We highly recommend this company.
Erica Mercer
Erica Mercer
19:27 01 Jun 24
Jake was professional, explained everything in detail and answered all my questions. Excited to get my windows installed and save $.
Robert W. Penrod
Robert W. Penrod
21:25 31 May 24
I have to admit I was skeptical at first sales guy came in did A great job. Explain to everything in detail worked with us all the way as we Place the order.Windows came in. installed 2 days later. Installers were great to work with and Did an excellent job installing in a day. Did a great job clean up after the install. Did a great job. Explain the warranty very well easy peasy
Dee Edwards
Dee Edwards
04:06 31 May 24
Jake came and was very nice, professional, and knowledgable. Although I haven't made up my mind on windows, if I did it would be for his presentation, personality, knowledge and quality of the windows presented
Maggie Edwards
Maggie Edwards
20:14 29 May 24
Jake was my Salesman, although never pushy or arrogant. He knew his product well, especially in my small home with Big Back Windows. I got the best price and was soo tickled that I was getting quality and style. Thanks Jake, your a asset to your Company. Windows installed, great guys on the job, windows look fantastic...
David Baczewski
David Baczewski
00:09 22 May 24
We worked with Mike F on sales and based on his knowledge, ideas and the quote, went with Optum Home Solutions for a walk in shower upgrade and are thrilled with the results. Doug just finished the install and he is extremely professional, helpful and diligent. Arrived on time as promised and left the sight like he was never there between days and when done, wow. Far exceeded our expectations and a great value.
Jack McAuslan
Jack McAuslan
18:36 21 May 24
Courteous, professional, and thorough service. Great!
Susan Stewart
Susan Stewart
04:42 21 May 24
Jake is amazing! He is very knowledgeable and friendly. He explained everything thoroughly and gave us different options. It is a pleasure to do business with someone who cares about his customer as well as the company he works for.
Mary Stewart
Mary Stewart
03:57 21 May 24
Jake was amazing, he explained everything in detail, he assisted us through the whole process, we are looking forward to our new windows
diana altemara
diana altemara
21:29 19 May 24
Wonderful job of explaining the product and process. Good personality for sales, did not feel any pressure. Highly recommend.
Laura Pastor
Laura Pastor
00:47 18 May 24
Matt the window guy
Ur mom
Ur mom
20:59 17 May 24
Jason T is amazing. He completed the job timely and followed up on every detail. He is the first individual that I have worked with in Arizona to meet my standards of excellence. Thank you Jason for making a huge project simple and easy.
Cynthia Harris
Cynthia Harris
04:21 16 May 24
Justin and Damon were awesome! Great customer service, knowledgeable and very helpful! They took time to answer all my questions and removed any doubt we had about the upgrade to our bathroom shower! Thank you so much!
Brian Ritter
Brian Ritter
18:59 14 May 24
Outstanding presentation very professional. The price was outstanding, the explanation was provided to me in a precise. Thank you for all of your help. And I would definitely recommend you to my family and friends.
Tim Bollinger
Tim Bollinger
01:41 12 May 24
I had all my windows and sliding glass door replaced. I talked to a few window replacement companies. I was very impressed with the whole process from sales presentation to the installation. They were very professional and easy to work with. Mitch and Chris did an awesome job of installing the windows/glass door while working around my home work schedule. They cleaned up every day like they said they would. I'm very pleased with the results!
Jeffrey Eiler
Jeffrey Eiler
21:07 10 May 24
The installation for both our bathrooms was amazing!! Josiah did a flawless job!! He was efficient, professional and did an awesome job!! I couldn’t provide a higher recommendation!!!
Kimyah Felton
Kimyah Felton
02:38 02 May 24
Damon, came to my home today. He arrived on time, was professional and explained everything really well. He answered all my questions and did not mislead me in any way. I did not feel pressured to buy....It was a wonderful and informative presentation.
Garo Rolnik
Garo Rolnik
18:15 01 May 24
Jason was actually very supreme, with the way he represent his company Optum, second to none, I recommend this company to anyone the service was definitely five stars plus, Mr Tinonga was super Choice , thank you for your A1 service 🤙🤔❤️
Stacey Lent
Stacey Lent
06:14 25 Apr 24
My husbsnd and i finally pulled the plug on a new shower installation. We had a great experience with our installer @Doug Clark from Optum. He worked extremely hard and made sure we were happy with the installation. He valued our input and made sure we got what we paid for. Doug is a hard working individual who cares about his clients and puts in the hard work. I would highly recommend @Doug Clark.
Sam Nixon
Sam Nixon
00:15 03 Apr 24
Excellent service and installation
EDDIE VALLEE
EDDIE VALLEE
23:09 29 Mar 24
Jake came over to our home today as scheduled and gave us a quote on an upstairs bath remodel. He was on time, on point, and on the ball. He presented us with many options, suggestions, recommendations, and set our expectations regarding the work to be done, it's expected duration, and any details that we had questions about. He even educated us on a few things that we'd not even thought about. Afterwards, his price quote was reasonable, in "the Ballpark", and his overall professionalism earned the sale. I look forward to having Optum do this work. I feel very confident about all of it, and will edit the review if need be in the future!(UPDATE!) Optum Home Solutions remodeled our tub area in one of our smaller bath rooms. Nothing fantastic or fancy. We were looking for child/toddler friendly over style. The solution they designed was simple, effective and very nice."Lyle", their installer was perfect. We'd expected a lot of dust, noise and commotion, but Lyle completed the entire job in less than two days. As an unexpected bonus, at the end of each day, you couldn't even tell that he was here. He left no mess in-between the work days, was as quiet as a mouse and couldn't have been any more professional and friendly. We couldn't have asked for a better install, and installer.We've had home improvement companies in the past come in for a small variety of things, and this was BY FAR the B-E-S-T experience we've ever had.I simply cannot think of how things could have been any better.Thank you. Thank You. Thank You.....and GREAT job, Lyle. #AppreciateYouAll
Renee R
Renee R
23:05 29 Mar 24
Jake just left our house. He is so knowledgeable and went into great detail for every question I had. We are getting our new shower in 2 weeks and cannot wait!
Leslie Esala
Leslie Esala
21:33 26 Mar 24
Jake was very professional & knowledgeable. He made the process fun and enjoyable. Also, the price is fair and we're looking forward to the installion of our new shower.UPDATE: We are loving our new shower (picture is without the rain doors) by Optum Home Solutions. Josiah, our installer was awesome - so professional - went above and beyond - even took an extra trip to Phoenix for us - his work is impeccable! Thanks, Josiah, Jake, Maurice, Dawn, and everyone else at OHS. We couldn't be happier.
Gail McFarland
Gail McFarland
16:25 25 Mar 24
Matt a Design Consultant for Optum Home Solutions AZ, was in my home to help me pick out a new shower. He is very efficient and knowledgeable about the bathrooms . He help me pick out everything I needed. If I ever need another bathroom remodel I would go to Matt. Thanks Matt
Stew Cohen
Stew Cohen
01:04 11 Jan 24
Installers Rob and Nick replaced almost all the windows in my home as they worked professionally for Optum Home Solutions. They took out the old windows, installed the new windows, and caulked around the windows. Some of the windows were very difficult to remove. My wife and I received a very thorough demonstration of how to clean the windows and frames. We also were told about each window and what we need to do if any area around the window needs touch up. Thank you Optum Home Solutions and Rob and Nick.
Terri Cornwell
Terri Cornwell
05:03 14 Dec 23
Optum Home Solutions replaced my old shower tub to a very nice looking shower. Josiah was my installer for this project. Josiah was so nice, informative, helpful and professional. If my family does any projects, I am going to tell them to go to Optum Home Solutions and ask for Josiah to be the installer. Thank you so much Josiah. Terri Cornwell
Daniela Cocco
Daniela Cocco
21:09 07 Nov 23
We hired Optum solutions for a bathroom renovation project (bath to walking shower) last September. Would like to share our fabulous experience with this team. From planning to executing. Michael Furr was our design consultant, very efficient, communication and timeliness have been outstanding (the project was done before the scheduled time).Special recognition to Lyle, that executed the project (from demolition to installation) in less than 2 days. Very friendly and professional. Also, after both demolition and installation phases my bathroom was left in extremely clean conditions.Would definitely give both of them my highest recommendations.
Debra Russell
Debra Russell
17:26 17 May 23
Very happy customer! Referred by a neighbor in early Feb 2023. Met owner and staff at Maricopa County Home Show on Feb 24. Setup an appointment for an estimate the next day. Measurements done March 10. 13 windows and an oversized sliding door installed May 12 with final caulking completed May 15. Roger, Nick, and Kiri did an amazing job working in the Arizona heat to get the job done! Nick did an excellent job of caulking all the windows and replacing the wood trim around the sliding door to finish the project today. This crew knows how to get the job done correctly and they were a pleasure to have in my home. All debris was cleaned up before they left leaving me with just the residual dust that comes with any construction project.
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