Privacy Protection For Our Valued Customers

SMS Communication Privacy Policy

1. Information Collection and ConsentWe only collect your mobile phone number when you voluntarily provide it through our product demo sign-up forms. By providing your phone number and opting in, you give express consent to receive text messages from Optum Home Services LLC. These messages are strictly operational and are used solely to confirm, reschedule, or manage your scheduled product demo meeting times.

2. No Third-Party SharingWe respect your privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any reason.

3. Opt-Out and HelpYou can cancel the SMS service at any time. Just text “STOP” to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance.

4. Message Frequency and RatesMessage frequency varies and is directly tied to your scheduled demo meetings. Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

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