Optum Home Solutions, LLC place picture
4.7
Based on 454 reviews
Rick Babcock profile picture
Rick Babcock
3 months ago
Had all my windows and a patio door replaced with Anhil windows. Great product. The Optum crew did a great job. Very professional, friendly, helpful. Totally satisfied.
Rick Babcock profile picture
Rick Babcock
3 months ago
Had all my windows and a patio door replaced with Anhil windows. Great product. The Optum crew did a great job. Very professional, friendly, helpful. Totally satisfied.
Raymond Ortega profile picture
Raymond Ortega
3 months ago
Raymond Ortega profile picture
Raymond Ortega
3 months ago
Victor Nelson profile picture
Victor Nelson
3 months ago
Nice windows, and the crew was great
Victor Nelson profile picture
Victor Nelson
3 months ago
Nice windows, and the crew was great
Jocelyn Delgado profile picture
Jocelyn Delgado
4 months ago
Today was phase one of upgrades to my home with new windows downstairs. Thank you Optim Home Solution’s, Team Albuquerque, for a wonderful job!
Philip and his two man crew worked quickly, efficiently, with attention to detail. Shout out to Philip for his lighthearted positive attitude, strong customer service, courtesy, and teaching your team to “clean up as you go” versus mass cleanup at the end of the job. I was very impressed.
Philip takes great pride in his work and insured his team did the same. The proof is in the pudding i.e. my new windows.
I’m excited for phase 2!!
Jocelyn Delgado profile picture
Jocelyn Delgado
4 months ago
Today was phase one of upgrades to my home with new windows downstairs. Thank you Optim Home Solution’s, Team Albuquerque, for a wonderful job!
Philip and his two man crew worked quickly, efficiently, with attention to detail. Shout out to Philip for his lighthearted positive attitude, strong customer service, courtesy, and teaching your team to “clean up as you go” versus mass cleanup at the end of the job. I was very impressed.
Philip takes great pride in his work and insured his team did the same. The proof is in the pudding i.e. my new windows.
I’m excited for phase 2!!
Solomon Winston profile picture
Solomon Winston
4 months ago
These windows are really nice. The installation crew was professional clean and very careful with their work. We would highly recommend them and the Windows.
Solomon Winston profile picture
Solomon Winston
4 months ago
These windows are really nice. The installation crew was professional clean and very careful with their work. We would highly recommend them and the Windows.
Julia Zanes profile picture
Julia Zanes
5 months ago
If you are thinking about remodeling your home check out what Optum Home Solutions can do, their work is superior. Jason and his partner changed out our back door and we couldn’t be happier.
Julia Zanes profile picture
Julia Zanes
5 months ago
If you are thinking about remodeling your home check out what Optum Home Solutions can do, their work is superior. Jason and his partner changed out our back door and we couldn’t be happier.
Melissa Jabour profile picture
Melissa Jabour
5 months ago
We’ve been shopping for windows for years and have always been reluctant to move forward. We are contractors ourselves and know how something should be done. This meeting made it on the calendar accidentally as I thought it was a company for something else — it was divine intervention in the best of ways. The product (Anlin), sales (Andre), and installers (Johnathan, Jason, and Philip) were all nothing short of AMAZING. The entire installation took less than 2 days and I have ZERO complaints. They were efficient, informative, and careful and clean workers. When they saw something that could potentially be an issue they took care of so it wasn’t my problem later. Thanks guys! A+
Melissa Jabour profile picture
Melissa Jabour
5 months ago
We’ve been shopping for windows for years and have always been reluctant to move forward. We are contractors ourselves and know how something should be done. This meeting made it on the calendar accidentally as I thought it was a company for something else — it was divine intervention in the best of ways. The product (Anlin), sales (Andre), and installers (Johnathan, Jason, and Philip) were all nothing short of AMAZING. The entire installation took less than 2 days and I have ZERO complaints. They were efficient, informative, and careful and clean workers. When they saw something that could potentially be an issue they took care of so it wasn’t my problem later. Thanks guys! A+
Laura Roybal profile picture
Laura Roybal
10 months ago
Looks like i spoke to someone from this company before... this time around I went for it because I felt that I had better options. The install went great! Doug was very careful, laid down for coverings, and protected the sink in the bathroom. He explained what he was doing and I felt comfortable with what he was doing. Great job! BTW- DOUG was the installer
Laura Roybal profile picture
Laura Roybal
10 months ago
Looks like i spoke to someone from this company before... this time around I went for it because I felt that I had better options. The install went great! Doug was very careful, laid down for coverings, and protected the sink in the bathroom. He explained what he was doing and I felt comfortable with what he was doing. Great job! BTW- DOUG was the installer
albert lucas profile picture
albert lucas
11 months ago
Received initial consultation from representative Damon this morning, 30th August. Damon is very professional with the whole process and knowledgeable with my decision of bath to walk-in shower conversion. He explained in detail my options and pricing of all materials and labor services. Damon also helped me with the total cost incentives by decreasing the amount by conversion with ownership
(Mike). The price decreased A+!! Also this company actively supports military veterans as well. Thank you Optum Solutions for superior support and quality consultation services!!!
Response from the owner 11 months ago
Thank you so much for sharing your experience! We're thrilled to hear Damon made the process clear and straightforward while helping you find the best value for your project. We can’t wait to help bring your new walk-in shower to life!
albert lucas profile picture
albert lucas
11 months ago
Received initial consultation from representative Damon this morning, 30th August. Damon is very professional with the whole process and knowledgeable with my decision of bath to walk-in shower conversion. He explained in detail my options and pricing of all materials and labor services. Damon also helped me with the total cost incentives by decreasing the amount by conversion with ownership
(Mike). The price decreased A+!! Also this company actively supports military veterans as well. Thank you Optum Solutions for superior support and quality consultation services!!!
Response from the owner 11 months ago
Thank you so much for sharing your experience! We're thrilled to hear Damon made the process clear and straightforward while helping you find the best value for your project. We can’t wait to help bring your new walk-in shower to life!
Claire Charles profile picture
Claire Charles
11 months ago
Damon is a professional, knowledgeable and courteous representative for Optum Home Solutions. He is a alot of fun to converse with and had a great demeanor.
Response from the owner 11 months ago
Thank you for sharing your experience! We're thrilled to hear Damon made the process both informative and enjoyable!
Claire Charles profile picture
Claire Charles
11 months ago
Damon is a professional, knowledgeable and courteous representative for Optum Home Solutions. He is a alot of fun to converse with and had a great demeanor.
Response from the owner 11 months ago
Thank you for sharing your experience! We're thrilled to hear Damon made the process both informative and enjoyable!
S Treguboff profile picture
S Treguboff
11 months ago
Damon was awesome! He was very clear on his presentation and very informed on the product. We can’t wait for our new windows! Thank you Damon! Tom & Sharon

Windows were installed and we LOVE them! Bigelow Door (Brad and Les) did an amazing job and very pleased with their work! Great job guys!!! And had an issue with some water in the window track this past week with rain and Jason & his co-worker were out within a couple hours and looked it over and issue was resolved - thanks guys! Thank you Optum Home Solutions!! Tom & Sharon
Response from the owner 1 year ago
Thank you for your kind words! We're so glad to hear that Damon provided a clear and informative presentation. We’re just as excited as you are for your new windows! Let us know if you have any questions along the way.
S Treguboff profile picture
S Treguboff
11 months ago
Damon was awesome! He was very clear on his presentation and very informed on the product. We can’t wait for our new windows! Thank you Damon! Tom & Sharon

Windows were installed and we LOVE them! Bigelow Door (Brad and Les) did an amazing job and very pleased with their work! Great job guys!!! And had an issue with some water in the window track this past week with rain and Jason & his co-worker were out within a couple hours and looked it over and issue was resolved - thanks guys! Thank you Optum Home Solutions!! Tom & Sharon
Response from the owner 1 year ago
Thank you for your kind words! We're so glad to hear that Damon provided a clear and informative presentation. We’re just as excited as you are for your new windows! Let us know if you have any questions along the way.
Maria Marquez profile picture
Maria Marquez
11 months ago
I spoke with Larry 2 years ago, I informed me the business was family owned been serving the Valley for 41 years. Great Customer Service! Damon, Design Consultant expressed every detail of material used as well as articulated what the materials were made of and Guaranteed Optum Home Solutions 100% of their products and service. I recommend Optum to anyone for the quality of work and professionalism,
Response from the owner 11 months ago
Thank you so much for your wonderful feedback! Hearing that you felt informed and confident in our products and service means the world to us. We truly appreciate your recommendation and are lucky to have customers like you!
Maria Marquez profile picture
Maria Marquez
11 months ago
I spoke with Larry 2 years ago, I informed me the business was family owned been serving the Valley for 41 years. Great Customer Service! Damon, Design Consultant expressed every detail of material used as well as articulated what the materials were made of and Guaranteed Optum Home Solutions 100% of their products and service. I recommend Optum to anyone for the quality of work and professionalism,
Response from the owner 11 months ago
Thank you so much for your wonderful feedback! Hearing that you felt informed and confident in our products and service means the world to us. We truly appreciate your recommendation and are lucky to have customers like you!
Dually Nized profile picture
Dually Nized
11 months ago
Our representative named Damon G. from Optum was very accommodating, up front, patient, easy to work with, and knew what needs to be done to replace our bathtub and shower. We can’t wait to see results of our new walk-in showers!
Response from the owner 11 months ago
Thank you for sharing your experience! We're thrilled to hear Damon made the process smooth and informative. We can’t wait for you to enjoy your new walk-in showers!
Dually Nized profile picture
Dually Nized
11 months ago
Our representative named Damon G. from Optum was very accommodating, up front, patient, easy to work with, and knew what needs to be done to replace our bathtub and shower. We can’t wait to see results of our new walk-in showers!
Response from the owner 11 months ago
Thank you for sharing your experience! We're thrilled to hear Damon made the process smooth and informative. We can’t wait for you to enjoy your new walk-in showers!
Zerne Johnson profile picture
Zerne Johnson
11 months ago
Today I had Damon come out to my home from Optum Home Solutions to look at my bathroom. He was a very good listener, very calm and asked questions not about money or finances but questions that were to help my design and comfortability in the bathroom. Very happy to have meet him and highly recommend him for your bathroom needs. Also looking forward to eventually having my second bath done.
Response from the owner 11 months ago
Thank you for the wonderful feedback! We’re so glad Damon was able to focus on your design needs and comfort first. We look forward to creating a bathroom you’ll love and working with you again on your second bath in the future!
Zerne Johnson profile picture
Zerne Johnson
11 months ago
Today I had Damon come out to my home from Optum Home Solutions to look at my bathroom. He was a very good listener, very calm and asked questions not about money or finances but questions that were to help my design and comfortability in the bathroom. Very happy to have meet him and highly recommend him for your bathroom needs. Also looking forward to eventually having my second bath done.
Response from the owner 11 months ago
Thank you for the wonderful feedback! We’re so glad Damon was able to focus on your design needs and comfort first. We look forward to creating a bathroom you’ll love and working with you again on your second bath in the future!
Today we asked Damon from Optum Home Solutions to come to our home in Arcadia to give us an estimate for replacing our 1958 windows and doors. He was so professional, not pushy and incredibly thorough with all his explanations. When I had questions he answered them in a couple of ways and showed samples until he was sure I understood the inner workings. I'm sure we are acquiring the top quality and service for our new windows and doors. Thank you, Damon!
Response from the owner 11 months ago
Thank you so much for your kind words! We’re thrilled to hear you’re excited about your new windows. We can’t wait for installation day so you can enjoy their beauty and performance firsthand!
Today we asked Damon from Optum Home Solutions to come to our home in Arcadia to give us an estimate for replacing our 1958 windows and doors. He was so professional, not pushy and incredibly thorough with all his explanations. When I had questions he answered them in a couple of ways and showed samples until he was sure I understood the inner workings. I'm sure we are acquiring the top quality and service for our new windows and doors. Thank you, Damon!
Response from the owner 11 months ago
Thank you so much for your kind words! We’re thrilled to hear you’re excited about your new windows. We can’t wait for installation day so you can enjoy their beauty and performance firsthand!
Diane Brannan profile picture
Diane Brannan
11 months ago
These are the most fantastic windows. Completely sound proof, very beautiful looking. Installation was supreme, these guys know what they are doing. I would highly, 5 star recommend them!
Response from the owner 11 months ago
Thank you for the glowing review! We’re thrilled you love your new windows and that the installation met your expectations. Your recommendation means the world to us!
Diane Brannan profile picture
Diane Brannan
11 months ago
These are the most fantastic windows. Completely sound proof, very beautiful looking. Installation was supreme, these guys know what they are doing. I would highly, 5 star recommend them!
Response from the owner 11 months ago
Thank you for the glowing review! We’re thrilled you love your new windows and that the installation met your expectations. Your recommendation means the world to us!
Norma Menjivar profile picture
Norma Menjivar
11 months ago
My husband Danilo loves the windows
Did amazing very nice
Photo from customer review
Response from the owner 11 months ago
Thank you for sharing! We’re so glad you guys love the new windows and that everything turned out amazing. Your kind words mean a lot to us!
Norma Menjivar profile picture
Norma Menjivar
11 months ago
My husband Danilo loves the windows
Did amazing very nice
Photo from customer review
Response from the owner 11 months ago
Thank you for sharing! We’re so glad you guys love the new windows and that everything turned out amazing. Your kind words mean a lot to us!
Tonya Morse profile picture
Tonya Morse
11 months ago
Damon was Very professional and friendly.
Response from the owner 11 months ago
Thank you for the feedback! We're glad to hear Damon provided a professional and friendly experience. We'll be sure to share your kind words with him!
Tonya Morse profile picture
Tonya Morse
11 months ago
Damon was Very professional and friendly.
Response from the owner 11 months ago
Thank you for the feedback! We're glad to hear Damon provided a professional and friendly experience. We'll be sure to share your kind words with him!
Marie Crites profile picture
Marie Crites
1 year ago
Excellent
Marie Crites profile picture
Marie Crites
1 year ago
Excellent
Rebecca Wilson profile picture
Rebecca Wilson
2 years ago
Jacob came on time for our 6 pm appointment. He was actually a little early, which was good because if you're early you're on time, if you're on time you're late 🤣. Jacob came right in and went straight to work. He check out my bathroom shared a few experiences was very compassionate about the situation that I have going on. We sat down and went over numbers He call Mike to make sure I could get the best deal available. Jacob was able to show me samples of everything I would be getting. After all everything was AWESOME!! Optum has financing options also..All in all I am very happy with Jacob and this company
Thank you Optum for calling me and sending Jacob to my home, definitely someone I can trust 🤗
Rebecca Wilson profile picture
Rebecca Wilson
2 years ago
Jacob came on time for our 6 pm appointment. He was actually a little early, which was good because if you're early you're on time, if you're on time you're late 🤣. Jacob came right in and went straight to work. He check out my bathroom shared a few experiences was very compassionate about the situation that I have going on. We sat down and went over numbers He call Mike to make sure I could get the best deal available. Jacob was able to show me samples of everything I would be getting. After all everything was AWESOME!! Optum has financing options also..All in all I am very happy with Jacob and this company
Thank you Optum for calling me and sending Jacob to my home, definitely someone I can trust 🤗
Dennis Sipin profile picture
Dennis Sipin
2 years ago
Jake is very knowledgeable and patient. I normally avoid these but he made it easy to understand
Dennis Sipin profile picture
Dennis Sipin
2 years ago
Jake is very knowledgeable and patient. I normally avoid these but he made it easy to understand
Marian Thornton profile picture
Marian Thornton
2 years ago
Great, efficient, and professional work. Everything was clearly explained. Old living room three panels. New window is SO much nicer!
Marian Thornton profile picture
Marian Thornton
2 years ago
Great, efficient, and professional work. Everything was clearly explained. Old living room three panels. New window is SO much nicer!
Gewarges profile picture
Gewarges
2 years ago
Jake was very professional, informative and listened to our goals. Looking forward to this project. Thank you!
Gewarges profile picture
Gewarges
2 years ago
Jake was very professional, informative and listened to our goals. Looking forward to this project. Thank you!
Adam B profile picture
Adam B
2 years ago
Jake was awesome explaining things and was very honest about what our best options were based upon the space that we currently have. He advised us that certain items we mentioned we might want initially weren't the most cost effective and there were better ways to do our project for less. Overall great experience!
Adam B profile picture
Adam B
2 years ago
Jake was awesome explaining things and was very honest about what our best options were based upon the space that we currently have. He advised us that certain items we mentioned we might want initially weren't the most cost effective and there were better ways to do our project for less. Overall great experience!
Natalie Blair profile picture
Natalie Blair
2 years ago
Jake was amazing at explaining everything step by step. He gave us lots of options and was very up front about what we could do with what we have. We are very excited to see our bathroom get a much needed update!
Natalie Blair profile picture
Natalie Blair
2 years ago
Jake was amazing at explaining everything step by step. He gave us lots of options and was very up front about what we could do with what we have. We are very excited to see our bathroom get a much needed update!
Steve Bjornstad profile picture
Steve Bjornstad
2 years ago
Jake is highly professional, did a great presentation, answered all our questions and we're happy to go with the remodel.
Steve Bjornstad profile picture
Steve Bjornstad
2 years ago
Jake is highly professional, did a great presentation, answered all our questions and we're happy to go with the remodel.
Joe Knapp profile picture
Joe Knapp
2 years ago
Just had a presentation for a complete replacement of my windows. The sales agent Damon, was very professional and easy to talk.to and gave a very good presentation to us plus a good look at the company.
Joe Knapp profile picture
Joe Knapp
2 years ago
Just had a presentation for a complete replacement of my windows. The sales agent Damon, was very professional and easy to talk.to and gave a very good presentation to us plus a good look at the company.
Ron Weber profile picture
Ron Weber
2 years ago
Jake was awesome, made it happen
Ron Weber profile picture
Ron Weber
2 years ago
Jake was awesome, made it happen
Eric A profile picture
Eric A
2 years ago
I highly recommend Optum Home Solutions for window replacement. Phillip and his team are true professionals and absolutely crushed a 16 window remove and replace in 1.5 days. Feels like a new house. Thank you!
Eric A profile picture
Eric A
2 years ago
I highly recommend Optum Home Solutions for window replacement. Phillip and his team are true professionals and absolutely crushed a 16 window remove and replace in 1.5 days. Feels like a new house. Thank you!
Adriana Jarquin profile picture
Adriana Jarquin
2 years ago
Mitch and Chris came out to install our windows in September. They did a great job. Overall, we are happy with our experience with the company and product. I would definitely recommend this company. The temperature indoors dramatically decreased to 71 degrees from what it was before, which was in the low 90’s range. Unfortunately, I didn’t take a picture of our old windows temperature indoors. These pictures were taken in September, when the windows were first installed.
Adriana Jarquin profile picture
Adriana Jarquin
2 years ago
Mitch and Chris came out to install our windows in September. They did a great job. Overall, we are happy with our experience with the company and product. I would definitely recommend this company. The temperature indoors dramatically decreased to 71 degrees from what it was before, which was in the low 90’s range. Unfortunately, I didn’t take a picture of our old windows temperature indoors. These pictures were taken in September, when the windows were first installed.
Dona Larson profile picture
Dona Larson
2 years ago
Today I had Damon come out to talk about his windows. He was very professional and gave me a better price than 5 other companies that I've had out previously. Recommend him highly. Very happy with installation timeline that Damo
told me as I had other windows done previously and those took 6 months to be installed. I would use this company again.
Dona Larson profile picture
Dona Larson
2 years ago
Today I had Damon come out to talk about his windows. He was very professional and gave me a better price than 5 other companies that I've had out previously. Recommend him highly. Very happy with installation timeline that Damo
told me as I had other windows done previously and those took 6 months to be installed. I would use this company again.
GG Montana profile picture
GG Montana
2 years ago
Jake did a good job explaining everything
GG Montana profile picture
GG Montana
2 years ago
Jake did a good job explaining everything
Dale Phillips profile picture
Dale Phillips
2 years ago
Jake kept it nice short and cost effective
Dale Phillips profile picture
Dale Phillips
2 years ago
Jake kept it nice short and cost effective
Sharon profile picture
Sharon
2 years ago
Jake and Anthony were very helpful, informative and patient.
Sharon profile picture
Sharon
2 years ago
Jake and Anthony were very helpful, informative and patient.
Randy Gordon profile picture
Randy Gordon
2 years ago
We had previously had the presentation and asked to keep it short. Damon did a good job of shortening the best he could while still reviewing the most important information.
Randy Gordon profile picture
Randy Gordon
2 years ago
We had previously had the presentation and asked to keep it short. Damon did a good job of shortening the best he could while still reviewing the most important information.
Marisa Olmeda profile picture
Marisa Olmeda
2 years ago
Jacob did a great job explaining their amazing windows. I can’t wait to get them!
Marisa Olmeda profile picture
Marisa Olmeda
2 years ago
Jacob did a great job explaining their amazing windows. I can’t wait to get them!
scott fuller profile picture
scott fuller
2 years ago
We had a great experience with Optum. We replaced all of our windows with their rep Chris Shambo. He was very knowledgeable, extremely up front and honest, and provided great expertise from the initial conversation to after final installation. Give Chris a call and you will get a very high quality product with fantastic customer service.
scott fuller profile picture
scott fuller
2 years ago
We had a great experience with Optum. We replaced all of our windows with their rep Chris Shambo. He was very knowledgeable, extremely up front and honest, and provided great expertise from the initial conversation to after final installation. Give Chris a call and you will get a very high quality product with fantastic customer service.
Cindy Bodnar profile picture
Cindy Bodnar
2 years ago
Jake was great, work was explained, an he helped us decide on everything else. Thank you very much
Cindy Bodnar profile picture
Cindy Bodnar
2 years ago
Jake was great, work was explained, an he helped us decide on everything else. Thank you very much
Jolanda Jones profile picture
Jolanda Jones
2 years ago
Jake is a great salesman, not to pushy just right and very patient. Heck he waited six months for me to make up my mind.
Jolanda Jones profile picture
Jolanda Jones
2 years ago
Jake is a great salesman, not to pushy just right and very patient. Heck he waited six months for me to make up my mind.
Paola Zarate profile picture
Paola Zarate
2 years ago
Jake did a good job explaining the product. Excited to get a new safe walk In shower for me and my family.
Paola Zarate profile picture
Paola Zarate
2 years ago
Jake did a good job explaining the product. Excited to get a new safe walk In shower for me and my family.
Karen Leonard profile picture
Karen Leonard
2 years ago
I called optum home solutions out to help me with an accessible walk in shower. Jake arrived and was very informative and made me feel extremely comfortable with not only the way optum was helping but who they were. I even cancelled my upcoming appointments because I am extremely happy and satisfied.
Karen Leonard profile picture
Karen Leonard
2 years ago
I called optum home solutions out to help me with an accessible walk in shower. Jake arrived and was very informative and made me feel extremely comfortable with not only the way optum was helping but who they were. I even cancelled my upcoming appointments because I am extremely happy and satisfied.
Brenda Baker profile picture
Brenda Baker
2 years ago
We had a fantastic experience with Damon today! He was super knowledgeable and answered all our questions. We are very excited for our new windows!
Brenda Baker profile picture
Brenda Baker
2 years ago
We had a fantastic experience with Damon today! He was super knowledgeable and answered all our questions. We are very excited for our new windows!
Cecilio Neriz profile picture
Cecilio Neriz
2 years ago
Damon was great. He arrived just in time and was very knowledgeable and was able to answer all of my questions. Have had other companies come give me a quote but he was able to out me at ease about the installation process and provide me with all the necessary information I would need to go thru the process. Will definitely recommend him to my family and friends that are looking to replace windows.
Cecilio Neriz profile picture
Cecilio Neriz
2 years ago
Damon was great. He arrived just in time and was very knowledgeable and was able to answer all of my questions. Have had other companies come give me a quote but he was able to out me at ease about the installation process and provide me with all the necessary information I would need to go thru the process. Will definitely recommend him to my family and friends that are looking to replace windows.
Milagros Kodumal profile picture
Milagros Kodumal
2 years ago
Milagros Kodumal profile picture
Milagros Kodumal
2 years ago
Roger Brandt profile picture
Roger Brandt
2 years ago
We throughly enjoyed our consultation with Jake and Myrice this afternoon. Jake took all of the time necessary to demonstrate and explain the unique benefits and advantages of Optum’s bath remodel products and solutions, along with their generous available discounts and financing options. We recommend Jake and Optum Home Solutions whenever you may want a bathroom remodel.
Roger Brandt profile picture
Roger Brandt
2 years ago
We throughly enjoyed our consultation with Jake and Myrice this afternoon. Jake took all of the time necessary to demonstrate and explain the unique benefits and advantages of Optum’s bath remodel products and solutions, along with their generous available discounts and financing options. We recommend Jake and Optum Home Solutions whenever you may want a bathroom remodel.
Mark Thielen profile picture
Mark Thielen
2 years ago
We’ve had over 10 years of great experiences working with Optum Home Solutions. Our first experience was with Optum's predecessor company, when we replaced most of the windows in our house. Great service, great product and a great experience was our introduction to the company. For a large project, with some special requirements (a very large window in our bedroom), they were very easy to work with and provided a quality product and installation. My wife and I were amazed at how much of a difference the new windows made in the comfort and look of our house.
When it was time to complete the window replacement and also replace 2 exterior doors, our only call was to Optum. The initial contact, follow up measurement and final installation were great experiences (as expected). Mitch N and Jason T were outstanding to work with - great customer experience and installation knowledge. We also appreciated the attention to detail and the time they took to make sure we got what we wanted. We (again) were very pleased with the experience and the product. I also have to commend Myrice H in his role on the Concierge team - easy to work with, great in handling our questions, very accessible and proactive in communicating.
We are now into our 3rd project with them (replacing one of our double windows with French doors). Jason T took it upon himself to review the details of our contract and offered several suggestions (at no charge) to improve the installation and product based on our prior projects. Another great experience in progress.
I'd recommend Optum to any of our friends considering window or door replacement.
Mark Thielen profile picture
Mark Thielen
2 years ago
We’ve had over 10 years of great experiences working with Optum Home Solutions. Our first experience was with Optum's predecessor company, when we replaced most of the windows in our house. Great service, great product and a great experience was our introduction to the company. For a large project, with some special requirements (a very large window in our bedroom), they were very easy to work with and provided a quality product and installation. My wife and I were amazed at how much of a difference the new windows made in the comfort and look of our house.
When it was time to complete the window replacement and also replace 2 exterior doors, our only call was to Optum. The initial contact, follow up measurement and final installation were great experiences (as expected). Mitch N and Jason T were outstanding to work with - great customer experience and installation knowledge. We also appreciated the attention to detail and the time they took to make sure we got what we wanted. We (again) were very pleased with the experience and the product. I also have to commend Myrice H in his role on the Concierge team - easy to work with, great in handling our questions, very accessible and proactive in communicating.
We are now into our 3rd project with them (replacing one of our double windows with French doors). Jason T took it upon himself to review the details of our contract and offered several suggestions (at no charge) to improve the installation and product based on our prior projects. Another great experience in progress.
I'd recommend Optum to any of our friends considering window or door replacement.
Johanne Ball profile picture
Johanne Ball
2 years ago
Last year Optum came to our house and spent quite a bit of time talking about their product and the benefits. They showed us the product Optum offers and how much heat can get through the Sun matrix treated glass (none!!!). We were very impressed with the quality of the windows, screens and trim, they offered it in a beautiful adobe color at no extra cost. Delivery is well within our expectations ant 4-6 weeks and we are so happy with the price. And, they are made right here in AZ for AZ! We purchased 6 windows and LOVE them so much we just purchased one more for our master bath remodel! They can help with any project, big or small. The installation was quick and they did a great job.
Johanne Ball profile picture
Johanne Ball
2 years ago
Last year Optum came to our house and spent quite a bit of time talking about their product and the benefits. They showed us the product Optum offers and how much heat can get through the Sun matrix treated glass (none!!!). We were very impressed with the quality of the windows, screens and trim, they offered it in a beautiful adobe color at no extra cost. Delivery is well within our expectations ant 4-6 weeks and we are so happy with the price. And, they are made right here in AZ for AZ! We purchased 6 windows and LOVE them so much we just purchased one more for our master bath remodel! They can help with any project, big or small. The installation was quick and they did a great job.
David Young profile picture
David Young
2 years ago
I have to say that this was by far the best in home consultation that my wife and I have ever had. Damon was very professional, showed up on time and his presentation was extremely informative. He went over ever aspect of the build process and how their product meets or exceeds the materials used by other companies. One thing that we base our selection on is how the representative interacts and how they are accepted by our dogs. Our dogs absolutely loved Damon and they are the best judge of character. Needless to say we signed up with Damon to replace our sliding glass door. Best of all we received a 5% First Responders discount for my wife, a 5% Veterans discount for myself, a 10% discount for the marketing partnership and prepayment discount of 5%. Thank you Damon.
David Young profile picture
David Young
2 years ago
I have to say that this was by far the best in home consultation that my wife and I have ever had. Damon was very professional, showed up on time and his presentation was extremely informative. He went over ever aspect of the build process and how their product meets or exceeds the materials used by other companies. One thing that we base our selection on is how the representative interacts and how they are accepted by our dogs. Our dogs absolutely loved Damon and they are the best judge of character. Needless to say we signed up with Damon to replace our sliding glass door. Best of all we received a 5% First Responders discount for my wife, a 5% Veterans discount for myself, a 10% discount for the marketing partnership and prepayment discount of 5%. Thank you Damon.
Bev Copoulos profile picture
Bev Copoulos
2 years ago
Jake was very through and professional-not pushy.
Bev Copoulos profile picture
Bev Copoulos
2 years ago
Jake was very through and professional-not pushy.
Brian Pote profile picture
Brian Pote
2 years ago
After a rocky start to the sales and communication the install Team completely knocked it out of the park! Great communication, professionalism and quality unmatched!
Brian Pote profile picture
Brian Pote
2 years ago
After a rocky start to the sales and communication the install Team completely knocked it out of the park! Great communication, professionalism and quality unmatched!
J E profile picture
J E
2 years ago
Love this place!!! Windows were amazing! Easy financing… way cheaper than Anderson! Also the double life time warranty had me hooked! Jason T has been so helpful from day one! Couldn’t ask for a better rep to have!!!
J E profile picture
J E
2 years ago
Love this place!!! Windows were amazing! Easy financing… way cheaper than Anderson! Also the double life time warranty had me hooked! Jason T has been so helpful from day one! Couldn’t ask for a better rep to have!!!
Sandy Uhalde profile picture
Sandy Uhalde
2 years ago
Damon was honest, sincere knew his product, and spoke very highly of the company and owners he works with.
Thank you, Damon, for teaching me about Arizona windows.
Sandy Uhalde profile picture
Sandy Uhalde
2 years ago
Damon was honest, sincere knew his product, and spoke very highly of the company and owners he works with.
Thank you, Damon, for teaching me about Arizona windows.
Sean Mcdonald profile picture
Sean Mcdonald
2 years ago
Jacob is awesome after my windows came back and got new doors
Sean Mcdonald profile picture
Sean Mcdonald
2 years ago
Jacob is awesome after my windows came back and got new doors
Patrick McDonald profile picture
Patrick McDonald
2 years ago
I can honestly tell you Jake was a great salesperson. Absolutely no pressure, just a complete presentation down to the last detail.
Patrick McDonald profile picture
Patrick McDonald
2 years ago
I can honestly tell you Jake was a great salesperson. Absolutely no pressure, just a complete presentation down to the last detail.
Amanda Moore profile picture
Amanda Moore
2 years ago
I called Optum again since 2015, because I have been very happy with the work the Optum men did putting in my beautiful Front Doors. And today I was mesmerized with Jacob and his incredible presentation he gave me about your awesome Window & Sliding Door products. Jacob did extremely well while showing me how well made your improved products are now! I couldn’t help but be impressed with this intelligent young man’s professionalism, pride and eagerness to show how proud he was in displaying your company products. Jacob was very kind and polite. Jacob took his time to make sure that I understood everything well during his Q&A time. What else can I say except that he left me mesmerized and totally convinced at how happy and pleased I would be with my new sliding door and possibly some office windows. Jacob is a sweet caring and gracious young man. I’m glad I had the opportunity to meet him and had him as my salesperson. Thank you Optum Home Solutions for having respectful, professional & caring employees.
Amanda Moore profile picture
Amanda Moore
2 years ago
I called Optum again since 2015, because I have been very happy with the work the Optum men did putting in my beautiful Front Doors. And today I was mesmerized with Jacob and his incredible presentation he gave me about your awesome Window & Sliding Door products. Jacob did extremely well while showing me how well made your improved products are now! I couldn’t help but be impressed with this intelligent young man’s professionalism, pride and eagerness to show how proud he was in displaying your company products. Jacob was very kind and polite. Jacob took his time to make sure that I understood everything well during his Q&A time. What else can I say except that he left me mesmerized and totally convinced at how happy and pleased I would be with my new sliding door and possibly some office windows. Jacob is a sweet caring and gracious young man. I’m glad I had the opportunity to meet him and had him as my salesperson. Thank you Optum Home Solutions for having respectful, professional & caring employees.
Char Green profile picture
Char Green
2 years ago
Jake was very knowledgeable and did not pressure us. We are very pleased with his presentation
Char Green profile picture
Char Green
2 years ago
Jake was very knowledgeable and did not pressure us. We are very pleased with his presentation
Sherri Acosta profile picture
Sherri Acosta
2 years ago
Im very happy with the Home improvements We look forward to working with Optum home solutions for window replacement this fall Great job Jason keep up the great work 👍
Sherri Acosta profile picture
Sherri Acosta
2 years ago
Im very happy with the Home improvements We look forward to working with Optum home solutions for window replacement this fall Great job Jason keep up the great work 👍
Taylor Rachele profile picture
Taylor Rachele
2 years ago
Jake was really informative and thorough. He walked through the whole process with us and there were no surprises. It was a great experience
Taylor Rachele profile picture
Taylor Rachele
2 years ago
Jake was really informative and thorough. He walked through the whole process with us and there were no surprises. It was a great experience
Jim Armstrong profile picture
Jim Armstrong
2 years ago
Jason provided my wife and I with detailed, professional, and prompt customer service. At our home he thoroughly examined the front door entry space and opening where the ProVia door will be installed. Jason was able to improve upon the previous information that was given by others, thereby giving a better solution for the front door ProVia product and installation. We look forward to our new ProVia front door.
Jim Armstrong profile picture
Jim Armstrong
2 years ago
Jason provided my wife and I with detailed, professional, and prompt customer service. At our home he thoroughly examined the front door entry space and opening where the ProVia door will be installed. Jason was able to improve upon the previous information that was given by others, thereby giving a better solution for the front door ProVia product and installation. We look forward to our new ProVia front door.
Had Andre from optimum windows absolutely amazing man!!! knows his stuff about windows, loves his company and extremely knowledgeable. Definitely a keeper. Don’t wanna work with anyone else. Thank you for coming so enjoyed you!! If anyone out there is in need of windows please have them over. You won’t be sorry!!!!!
Had Andre from optimum windows absolutely amazing man!!! knows his stuff about windows, loves his company and extremely knowledgeable. Definitely a keeper. Don’t wanna work with anyone else. Thank you for coming so enjoyed you!! If anyone out there is in need of windows please have them over. You won’t be sorry!!!!!
Sharie Klien profile picture
Sharie Klien
2 years ago
I have since changed this to five stars due to the wonderful service I ended up getting. It did start as this ——ONE STAR given at this point as Iv done many updates—-changed it to 3 after the update
I waited to write a review for this reason. I got a loan through greensky for windows and doors to be done at both of my condos in Mesa from the optimum home solutions -Tempe office. Jeff and Bob assisted me and job was completed May 19, 2023 for a total of 32,650.00. The sales lady, office help at that time, Bob and Jeff along with the installers were all great and accommodating to both households one day after another. Jeff assured me if I was to ever have any issues to give them a call and they wouldn’t leave me hanging like other companies in the past on projects. Well, well, well… here we are now! In my one unit of 5 I am having difficulties with both sliding doors to be a huge struggle to open and they jump when trying to close and are super difficult. I have been calling the office since beginning of March (more than a month at this point) where I continuously get told that somebody will call me back. I have explained exactly what the situation is and have sent email with the pictures that does not show the problem but OK I did what I was told (aggravating) and it’s been one excuse to another as to people leaving being on vacation leaving having a day off. I’m sorry I’ve not heard back from the person. I’m sorry the person is out. I’m sorry, I’m sorry, I’m sorry and apparently they only have one person for service. So while I am pretty much positive at this point because it is a fire hazard, not being able to get out of the backside of my condo with children, I’m going to have to hire another company to come out and fix what the issue is. The latest “ I’m sorry” Was a callback that should’ve been placed on Monday and never did and I had to call them again yesterday, Wednesday. So I am strongly and I mean STRONGLY ADVISING PEOPLE TO SEARCH FOR A DIFFERENT WINDOW AND DOOR REPLACEMENT COMPANY, SOMEBODY WHO CAN ACTUALLY SERVICE YOU IF THERE IS A PROBLEM THIS COMPANY IS UNABLE TO DO SO. I have waited to place a comment on a company due to my past with other companies and I’m glad that I did not give a good review when getting my windows replaced. Now that I actually need them serviced I can give an honest opinion. Perhaps they will actually call me back after this review??? How sad companies have become !!!!

I was right!!! Well finally got a call from the service tech at 7:16 pm for an apt next Friday. I’ll let everyone know how it goes🤞🏻

Jason, showed up as promised🎉 on date and time and was very apologetic for the delay. He fixed both of my sliding doors and explained in detail what had happened and also gave me some pointers for my tracks. FYI- endust or pledge is wonderful for cleaning them and helping to keep them dust free. Anywho, him and Bob fixed them in a timely manner and provided a much needed wonderful conversation. While I am not crazy about the office staff, I can say that the people who helped me pick out my windows, the installers and now the techs that fix things are all amazing. Thank you Jason for all you’ve done and will continue to help me with. 5 stars for you⭐️⭐️⭐️⭐️⭐️
Sharie Klien profile picture
Sharie Klien
2 years ago
I have since changed this to five stars due to the wonderful service I ended up getting. It did start as this ——ONE STAR given at this point as Iv done many updates—-changed it to 3 after the update
I waited to write a review for this reason. I got a loan through greensky for windows and doors to be done at both of my condos in Mesa from the optimum home solutions -Tempe office. Jeff and Bob assisted me and job was completed May 19, 2023 for a total of 32,650.00. The sales lady, office help at that time, Bob and Jeff along with the installers were all great and accommodating to both households one day after another. Jeff assured me if I was to ever have any issues to give them a call and they wouldn’t leave me hanging like other companies in the past on projects. Well, well, well… here we are now! In my one unit of 5 I am having difficulties with both sliding doors to be a huge struggle to open and they jump when trying to close and are super difficult. I have been calling the office since beginning of March (more than a month at this point) where I continuously get told that somebody will call me back. I have explained exactly what the situation is and have sent email with the pictures that does not show the problem but OK I did what I was told (aggravating) and it’s been one excuse to another as to people leaving being on vacation leaving having a day off. I’m sorry I’ve not heard back from the person. I’m sorry the person is out. I’m sorry, I’m sorry, I’m sorry and apparently they only have one person for service. So while I am pretty much positive at this point because it is a fire hazard, not being able to get out of the backside of my condo with children, I’m going to have to hire another company to come out and fix what the issue is. The latest “ I’m sorry” Was a callback that should’ve been placed on Monday and never did and I had to call them again yesterday, Wednesday. So I am strongly and I mean STRONGLY ADVISING PEOPLE TO SEARCH FOR A DIFFERENT WINDOW AND DOOR REPLACEMENT COMPANY, SOMEBODY WHO CAN ACTUALLY SERVICE YOU IF THERE IS A PROBLEM THIS COMPANY IS UNABLE TO DO SO. I have waited to place a comment on a company due to my past with other companies and I’m glad that I did not give a good review when getting my windows replaced. Now that I actually need them serviced I can give an honest opinion. Perhaps they will actually call me back after this review??? How sad companies have become !!!!

I was right!!! Well finally got a call from the service tech at 7:16 pm for an apt next Friday. I’ll let everyone know how it goes🤞🏻

Jason, showed up as promised🎉 on date and time and was very apologetic for the delay. He fixed both of my sliding doors and explained in detail what had happened and also gave me some pointers for my tracks. FYI- endust or pledge is wonderful for cleaning them and helping to keep them dust free. Anywho, him and Bob fixed them in a timely manner and provided a much needed wonderful conversation. While I am not crazy about the office staff, I can say that the people who helped me pick out my windows, the installers and now the techs that fix things are all amazing. Thank you Jason for all you’ve done and will continue to help me with. 5 stars for you⭐️⭐️⭐️⭐️⭐️
Joseph Kodumal profile picture
Joseph Kodumal
2 years ago
Joseph Kodumal profile picture
Joseph Kodumal
2 years ago
James Ausel profile picture
James Ausel
2 years ago
Very knowledgeable. Worked with us on options. Highly recommended
James Ausel profile picture
James Ausel
2 years ago
Very knowledgeable. Worked with us on options. Highly recommended
Jake was great!!! This was a much much better experience than Dabella!!! Thank you!! We told Jake we were getting 3 quotes. He was super informative. Most likely will be calling Jake with Optum when we are ready to replace the windows!!!! I am glad you didn’t call your manager and ask for a better price and/or say we had to sign today!!!!
Jake was great!!! This was a much much better experience than Dabella!!! Thank you!! We told Jake we were getting 3 quotes. He was super informative. Most likely will be calling Jake with Optum when we are ready to replace the windows!!!! I am glad you didn’t call your manager and ask for a better price and/or say we had to sign today!!!!
Jocelyn Thomas profile picture
Jocelyn Thomas
2 years ago
Jake came out and was very knowledgeable.
Jocelyn Thomas profile picture
Jocelyn Thomas
2 years ago
Jake came out and was very knowledgeable.
Chris Clines profile picture
Chris Clines
2 years ago
Jake came to my home and saw the work I want done to my bathrooms. I am impressed with the time he took to explain what the products they use are made of and how they are different from other companies. I’m sold 👍 I’ll add pix later. I’m so excited!
Chris Clines profile picture
Chris Clines
2 years ago
Jake came to my home and saw the work I want done to my bathrooms. I am impressed with the time he took to explain what the products they use are made of and how they are different from other companies. I’m sold 👍 I’ll add pix later. I’m so excited!
Juan Jauregui profile picture
Juan Jauregui
2 years ago
I called Optum out to help with my doors. Jake did an outstanding job explaining what Optum could do to help. I'm very excited to doing business with optum.
Juan Jauregui profile picture
Juan Jauregui
2 years ago
I called Optum out to help with my doors. Jake did an outstanding job explaining what Optum could do to help. I'm very excited to doing business with optum.
William Brewer profile picture
William Brewer
2 years ago
Optum Home Solutions was great. They did all the windows and doors in my 2,200 sq. ft. house in 2 days. They were kind, fast and efficient. Jason T. Was awesome and helpful. Jason ensured I was 100% satisfied with the products and install. Thank you Optum!
William Brewer profile picture
William Brewer
2 years ago
Optum Home Solutions was great. They did all the windows and doors in my 2,200 sq. ft. house in 2 days. They were kind, fast and efficient. Jason T. Was awesome and helpful. Jason ensured I was 100% satisfied with the products and install. Thank you Optum!
ronald coleman profile picture
ronald coleman
2 years ago
Jake did a wonderful job with his presentation. We liked the way he described the product, we liked the fact that he never pressured us to buy anything. He was very friendly and polite. We would do business with Jake again.
ronald coleman profile picture
ronald coleman
2 years ago
Jake did a wonderful job with his presentation. We liked the way he described the product, we liked the fact that he never pressured us to buy anything. He was very friendly and polite. We would do business with Jake again.
Anita Gerulis profile picture
Anita Gerulis
2 years ago
I have worked with Optimum before as they are the ones who put my windows in a couple of years ago. I happened To see that they offer a specific door that I need and called them. Jason called me and said that he could help me to get the right door that I need. He is very knowledgeable in his product and goes above and beyond to help his clients. He drove from the west side of Phoenix all the way to the East Side of Phoenix to measure the door so that we have all the right measurements and that he could give me the best estimate possible. I needed something done with one of the windows that I had purchased from them and on his way back to the West side he took time out of his day to take care of my window. Though everybody that I have spoken to at Optimum has been great, I am glad that I have a contact I can go to that I know will take care of my needs. You do not find very many people today who will provide the customer service that Jason does.
Anita Gerulis profile picture
Anita Gerulis
2 years ago
I have worked with Optimum before as they are the ones who put my windows in a couple of years ago. I happened To see that they offer a specific door that I need and called them. Jason called me and said that he could help me to get the right door that I need. He is very knowledgeable in his product and goes above and beyond to help his clients. He drove from the west side of Phoenix all the way to the East Side of Phoenix to measure the door so that we have all the right measurements and that he could give me the best estimate possible. I needed something done with one of the windows that I had purchased from them and on his way back to the West side he took time out of his day to take care of my window. Though everybody that I have spoken to at Optimum has been great, I am glad that I have a contact I can go to that I know will take care of my needs. You do not find very many people today who will provide the customer service that Jason does.
Cheryl Book profile picture
Cheryl Book
2 years ago
Very thorough. Answered all questions. Knew his product very well. Had lots of ideas. Very kind-good sales presentation
Cheryl Book profile picture
Cheryl Book
2 years ago
Very thorough. Answered all questions. Knew his product very well. Had lots of ideas. Very kind-good sales presentation
Donna Gonzales profile picture
Donna Gonzales
2 years ago
Jake took the time to customize a new shower and come up with a plan that works for us.
Donna Gonzales profile picture
Donna Gonzales
2 years ago
Jake took the time to customize a new shower and come up with a plan that works for us.
Carla Rose-White profile picture
Carla Rose-White
2 years ago
We met with Jacob today and I can not even begin to tell you how impressed we were with the product. We have another appointment scheduled for tomorrow, but totally intend to cancel it. With everything explained down to where the nails are made, you don’t get any better information about the product then Jacob explained to us today. We look forward to our new shower being installed soon. Jacob your company is blessed to have you.
Photos will be added after the renovation.
Thank you Optum!
Carla Rose-White profile picture
Carla Rose-White
2 years ago
We met with Jacob today and I can not even begin to tell you how impressed we were with the product. We have another appointment scheduled for tomorrow, but totally intend to cancel it. With everything explained down to where the nails are made, you don’t get any better information about the product then Jacob explained to us today. We look forward to our new shower being installed soon. Jacob your company is blessed to have you.
Photos will be added after the renovation.
Thank you Optum!
Blade Walla profile picture
Blade Walla
2 years ago
Jake was professional and informative in his explanation of factors involving windows. It was a pleasure talking to him.
Blade Walla profile picture
Blade Walla
2 years ago
Jake was professional and informative in his explanation of factors involving windows. It was a pleasure talking to him.
Susan Lucero profile picture
Susan Lucero
2 years ago
I got windows!!! Jake came by today and introduced me to Optum. I like that it's here in Arizona, down the street. Their installation is done by in house installers and not contracted out. Jake was polite, respectful and was thorough in explaining the windows. He took the time to look at other windows and offered future possibilities. I've had other companies try a hard sell. I believe I made the right choice with Optum!
Susan Lucero profile picture
Susan Lucero
2 years ago
I got windows!!! Jake came by today and introduced me to Optum. I like that it's here in Arizona, down the street. Their installation is done by in house installers and not contracted out. Jake was polite, respectful and was thorough in explaining the windows. He took the time to look at other windows and offered future possibilities. I've had other companies try a hard sell. I believe I made the right choice with Optum!
Adriana Martinez profile picture
Adriana Martinez
2 years ago
Here is my honest review so far with this company. I will update the review through our process and experience. We are looking into replacing our windows becase they are single pane and not energy efficient. My husband contacted Optum Solutions for an estimate. Jake came to our house and our experience with him was nothing but great. He was knowledgeable, kind and answered all our questions. He spend ample time with us explaining the type of windows they have. Optum is very lucky to have Jake as part of their team. I hope we made the right choice to hire this company to replace our windows.
Adriana Martinez profile picture
Adriana Martinez
2 years ago
Here is my honest review so far with this company. I will update the review through our process and experience. We are looking into replacing our windows becase they are single pane and not energy efficient. My husband contacted Optum Solutions for an estimate. Jake came to our house and our experience with him was nothing but great. He was knowledgeable, kind and answered all our questions. He spend ample time with us explaining the type of windows they have. Optum is very lucky to have Jake as part of their team. I hope we made the right choice to hire this company to replace our windows.
Roger Wiles profile picture
Roger Wiles
2 years ago
Roger Wiles profile picture
Roger Wiles
2 years ago
Perkins Christy profile picture
Perkins Christy
2 years ago
Matt was wonderful, explained everything. No pressure.
Perkins Christy profile picture
Perkins Christy
2 years ago
Matt was wonderful, explained everything. No pressure.
Haylee Gooding profile picture
Haylee Gooding
2 years ago
Justin was punctual, professional, and knowledgeable.
Haylee Gooding profile picture
Haylee Gooding
2 years ago
Justin was punctual, professional, and knowledgeable.
Denile Williams profile picture
Denile Williams
2 years ago
Experience was great Jake was absolutely wonderful. The company is a good company to deal with. Absolutely recommend it to anyone.
Denile Williams profile picture
Denile Williams
2 years ago
Experience was great Jake was absolutely wonderful. The company is a good company to deal with. Absolutely recommend it to anyone.
Carol Johnson profile picture
Carol Johnson
2 years ago
Great experience with Matt Trask! He was very knowledgeable and professional! He listened to what was important to me and provided good options. In a short time I will replace these original 2005 windows with argon filled energy efficient panes! This will be great for saving money on cooling my home! Thank you Matt and Optum!
Carol Johnson profile picture
Carol Johnson
2 years ago
Great experience with Matt Trask! He was very knowledgeable and professional! He listened to what was important to me and provided good options. In a short time I will replace these original 2005 windows with argon filled energy efficient panes! This will be great for saving money on cooling my home! Thank you Matt and Optum!
ken skelton profile picture
ken skelton
2 years ago
Jake was the most Up and honest, probably the best sales person I’ve have talked to.
ken skelton profile picture
ken skelton
2 years ago
Jake was the most Up and honest, probably the best sales person I’ve have talked to.
Optum did an excellent job replacing the original
Windows in my 40 year old house. Because of that I had them come back out and now, Jake is helping me replace the back entry
Door with a safer more secure door.
Optum did an excellent job replacing the original
Windows in my 40 year old house. Because of that I had them come back out and now, Jake is helping me replace the back entry
Door with a safer more secure door.
Albert Dy profile picture
Albert Dy
2 years ago
Chris N. did a good job of installing patio door. He explained the process of removing and replacing the door. He clean the area after the work was done. He even replaced the floor transition that can't be reused. He gave advice when to start using the door after it was installed.
Albert Dy profile picture
Albert Dy
2 years ago
Chris N. did a good job of installing patio door. He explained the process of removing and replacing the door. He clean the area after the work was done. He even replaced the floor transition that can't be reused. He gave advice when to start using the door after it was installed.
Aaron Gilbert profile picture
Aaron Gilbert
2 years ago
Jake exceeded expectations. Pleasant, professional, and accommodating.
Aaron Gilbert profile picture
Aaron Gilbert
2 years ago
Jake exceeded expectations. Pleasant, professional, and accommodating.
Edrie Shenuski profile picture
Edrie Shenuski
2 years ago
Jake was knowledgeable,thorough, and professional. He was friendly and described the whole process clearly. I decided to purchase the windows from him and his company because of his knowledge and their reputation! I’m looking forward to having beautiful windows that will make my home more comfortable!
Edrie Shenuski profile picture
Edrie Shenuski
2 years ago
Jake was knowledgeable,thorough, and professional. He was friendly and described the whole process clearly. I decided to purchase the windows from him and his company because of his knowledge and their reputation! I’m looking forward to having beautiful windows that will make my home more comfortable!
Nicole Deutsch profile picture
Nicole Deutsch
2 years ago
Matt was great very professional and very up front with everything. We appreciate his help on everything
Nicole Deutsch profile picture
Nicole Deutsch
2 years ago
Matt was great very professional and very up front with everything. We appreciate his help on everything
Matt was a blast! Very thorough, showed us all we need to see and hear in order to accept the proposal and get ready for outr new windows!
Matt was a blast! Very thorough, showed us all we need to see and hear in order to accept the proposal and get ready for outr new windows!
Dennis King profile picture
Dennis King
2 years ago
Kind and curteous. also
very knowledgeable about product he represents
Dennis King profile picture
Dennis King
2 years ago
Kind and curteous. also
very knowledgeable about product he represents
Linda King profile picture
Linda King
2 years ago
Matt the Window guy was awesome and easy to work with. Helped us get our order in easily and we are excited to see our new windows this summer!!
Linda King profile picture
Linda King
2 years ago
Matt the Window guy was awesome and easy to work with. Helped us get our order in easily and we are excited to see our new windows this summer!!
Michael Frazier profile picture
Michael Frazier
2 years ago
Jason and Bob were excellent they took care of us within a days notice, repaired my Window and even educated me on operation instructions
Michael Frazier profile picture
Michael Frazier
2 years ago
Jason and Bob were excellent they took care of us within a days notice, repaired my Window and even educated me on operation instructions
Melinda Murphy profile picture
Melinda Murphy
2 years ago
Jason made a shim adjustment to my window. Now it works perfect 🥰
Treated very well. Thank you.
Melinda Murphy profile picture
Melinda Murphy
2 years ago
Jason made a shim adjustment to my window. Now it works perfect 🥰
Treated very well. Thank you.
Kathy Andrews profile picture
Kathy Andrews
2 years ago
Excellent customer service. Great job all the way through
Kathy Andrews profile picture
Kathy Andrews
2 years ago
Excellent customer service. Great job all the way through
James Matter profile picture
James Matter
2 years ago
Very knowledgeable about how to operate the windows, which we evidently didn't have them locked since they were installed. Also glad they came as soon as they could after we notified them.
James Matter profile picture
James Matter
2 years ago
Very knowledgeable about how to operate the windows, which we evidently didn't have them locked since they were installed. Also glad they came as soon as they could after we notified them.
We hired Optum Home Solutions to upgrade our bathroom shower and are very pleased with the results. Josiah R. and Brett L. did an excellent job with the installation. They arrived on time, worked efficiently and cleaned up thoroughly when finished. They were very knowledgeable, paid attention to detail and worked well together. We are very happy with the quality of their work. We highly recommend this company.
We hired Optum Home Solutions to upgrade our bathroom shower and are very pleased with the results. Josiah R. and Brett L. did an excellent job with the installation. They arrived on time, worked efficiently and cleaned up thoroughly when finished. They were very knowledgeable, paid attention to detail and worked well together. We are very happy with the quality of their work. We highly recommend this company.
Erica Mercer profile picture
Erica Mercer
2 years ago
Jake was professional, explained everything in detail and answered all my questions. Excited to get my windows installed and save $.
Erica Mercer profile picture
Erica Mercer
2 years ago
Jake was professional, explained everything in detail and answered all my questions. Excited to get my windows installed and save $.
Robert W. Penrod profile picture
Robert W. Penrod
2 years ago
I have to admit I was skeptical at first sales guy came in did A great job. Explain to everything in detail worked with us all the way as we Place the order.
Windows came in. installed 2 days later. Installers were great to work with and Did an excellent job installing in a day. Did a great job clean up after the install. Did a great job. Explain the warranty very well easy peasy
Robert W. Penrod profile picture
Robert W. Penrod
2 years ago
I have to admit I was skeptical at first sales guy came in did A great job. Explain to everything in detail worked with us all the way as we Place the order.
Windows came in. installed 2 days later. Installers were great to work with and Did an excellent job installing in a day. Did a great job clean up after the install. Did a great job. Explain the warranty very well easy peasy
Dee Edwards profile picture
Dee Edwards
2 years ago
Jake came and was very nice, professional, and knowledgable. Although I haven't made up my mind on windows, if I did it would be for his presentation, personality, knowledge and quality of the windows presented
Dee Edwards profile picture
Dee Edwards
2 years ago
Jake came and was very nice, professional, and knowledgable. Although I haven't made up my mind on windows, if I did it would be for his presentation, personality, knowledge and quality of the windows presented
Maggie Edwards profile picture
Maggie Edwards
2 years ago
Jake was my Salesman, although never pushy or arrogant. He knew his product well, especially in my small home with Big Back Windows. I got the best price and was soo tickled that I was getting quality and style. Thanks Jake, your a asset to your Company. Windows installed, great guys on the job, windows look fantastic...
Maggie Edwards profile picture
Maggie Edwards
2 years ago
Jake was my Salesman, although never pushy or arrogant. He knew his product well, especially in my small home with Big Back Windows. I got the best price and was soo tickled that I was getting quality and style. Thanks Jake, your a asset to your Company. Windows installed, great guys on the job, windows look fantastic...
David Baczewski profile picture
David Baczewski
2 years ago
We worked with Mike F on sales and based on his knowledge, ideas and the quote, went with Optum Home Solutions for a walk in shower upgrade and are thrilled with the results. Doug just finished the install and he is extremely professional, helpful and diligent. Arrived on time as promised and left the sight like he was never there between days and when done, wow. Far exceeded our expectations and a great value.
David Baczewski profile picture
David Baczewski
2 years ago
We worked with Mike F on sales and based on his knowledge, ideas and the quote, went with Optum Home Solutions for a walk in shower upgrade and are thrilled with the results. Doug just finished the install and he is extremely professional, helpful and diligent. Arrived on time as promised and left the sight like he was never there between days and when done, wow. Far exceeded our expectations and a great value.
Jack McAuslan profile picture
Jack McAuslan
2 years ago
Courteous, professional, and thorough service. Great!
Jack McAuslan profile picture
Jack McAuslan
2 years ago
Courteous, professional, and thorough service. Great!
Susan Stewart profile picture
Susan Stewart
2 years ago
Jake is amazing! He is very knowledgeable and friendly. He explained everything thoroughly and gave us different options. It is a pleasure to do business with someone who cares about his customer as well as the company he works for.
Susan Stewart profile picture
Susan Stewart
2 years ago
Jake is amazing! He is very knowledgeable and friendly. He explained everything thoroughly and gave us different options. It is a pleasure to do business with someone who cares about his customer as well as the company he works for.
Mary Stewart profile picture
Mary Stewart
2 years ago
Jake was amazing, he explained everything in detail, he assisted us through the whole process, we are looking forward to our new windows
Mary Stewart profile picture
Mary Stewart
2 years ago
Jake was amazing, he explained everything in detail, he assisted us through the whole process, we are looking forward to our new windows
diana altemara profile picture
diana altemara
2 years ago
Wonderful job of explaining the product and process. Good personality for sales, did not feel any pressure. Highly recommend.
diana altemara profile picture
diana altemara
2 years ago
Wonderful job of explaining the product and process. Good personality for sales, did not feel any pressure. Highly recommend.
Laura Pastor profile picture
Laura Pastor
2 years ago
Matt the window guy
Laura Pastor profile picture
Laura Pastor
2 years ago
Matt the window guy
Ur mom profile picture
Ur mom
2 years ago
Jason T is amazing. He completed the job timely and followed up on every detail. He is the first individual that I have worked with in Arizona to meet my standards of excellence. Thank you Jason for making a huge project simple and easy.
Ur mom profile picture
Ur mom
2 years ago
Jason T is amazing. He completed the job timely and followed up on every detail. He is the first individual that I have worked with in Arizona to meet my standards of excellence. Thank you Jason for making a huge project simple and easy.
Cynthia Harris profile picture
Cynthia Harris
2 years ago
Justin and Damon were awesome! Great customer service, knowledgeable and very helpful! They took time to answer all my questions and removed any doubt we had about the upgrade to our bathroom shower! Thank you so much!
Cynthia Harris profile picture
Cynthia Harris
2 years ago
Justin and Damon were awesome! Great customer service, knowledgeable and very helpful! They took time to answer all my questions and removed any doubt we had about the upgrade to our bathroom shower! Thank you so much!
Brian Ritter profile picture
Brian Ritter
2 years ago
Outstanding presentation very professional. The price was outstanding, the explanation was provided to me in a precise. Thank you for all of your help. And I would definitely recommend you to my family and friends.
Brian Ritter profile picture
Brian Ritter
2 years ago
Outstanding presentation very professional. The price was outstanding, the explanation was provided to me in a precise. Thank you for all of your help. And I would definitely recommend you to my family and friends.
Tim Bollinger profile picture
Tim Bollinger
2 years ago
I had all my windows and sliding glass door replaced. I talked to a few window replacement companies. I was very impressed with the whole process from sales presentation to the installation. They were very professional and easy to work with. Mitch and Chris did an awesome job of installing the windows/glass door while working around my home work schedule. They cleaned up every day like they said they would. I'm very pleased with the results!
Tim Bollinger profile picture
Tim Bollinger
2 years ago
I had all my windows and sliding glass door replaced. I talked to a few window replacement companies. I was very impressed with the whole process from sales presentation to the installation. They were very professional and easy to work with. Mitch and Chris did an awesome job of installing the windows/glass door while working around my home work schedule. They cleaned up every day like they said they would. I'm very pleased with the results!
Jeffrey Eiler profile picture
Jeffrey Eiler
2 years ago
The installation for both our bathrooms was amazing!! Josiah did a flawless job!! He was efficient, professional and did an awesome job!! I couldn’t provide a higher recommendation!!!
Jeffrey Eiler profile picture
Jeffrey Eiler
2 years ago
The installation for both our bathrooms was amazing!! Josiah did a flawless job!! He was efficient, professional and did an awesome job!! I couldn’t provide a higher recommendation!!!
Kimyah Felton profile picture
Kimyah Felton
2 years ago
Damon, came to my home today. He arrived on time, was professional and explained everything really well. He answered all my questions and did not mislead me in any way. I did not feel pressured to buy....It was a wonderful and informative presentation.
Kimyah Felton profile picture
Kimyah Felton
2 years ago
Damon, came to my home today. He arrived on time, was professional and explained everything really well. He answered all my questions and did not mislead me in any way. I did not feel pressured to buy....It was a wonderful and informative presentation.
Garo Rolnik profile picture
Garo Rolnik
2 years ago
Jason was actually very supreme, with the way he represent his company Optum, second to none, I recommend this company to anyone the service was definitely five stars plus, Mr Tinonga was super Choice , thank you for your A1 service 🤙🤔❤️
Garo Rolnik profile picture
Garo Rolnik
2 years ago
Jason was actually very supreme, with the way he represent his company Optum, second to none, I recommend this company to anyone the service was definitely five stars plus, Mr Tinonga was super Choice , thank you for your A1 service 🤙🤔❤️
Stacey Lent profile picture
Stacey Lent
2 years ago
My husbsnd and i finally pulled the plug on a new shower installation. We had a great experience with our installer @Doug Clark from Optum. He worked extremely hard and made sure we were happy with the installation. He valued our input and made sure we got what we paid for. Doug is a hard working individual who cares about his clients and puts in the hard work. I would highly recommend @Doug Clark.
Stacey Lent profile picture
Stacey Lent
2 years ago
My husbsnd and i finally pulled the plug on a new shower installation. We had a great experience with our installer @Doug Clark from Optum. He worked extremely hard and made sure we were happy with the installation. He valued our input and made sure we got what we paid for. Doug is a hard working individual who cares about his clients and puts in the hard work. I would highly recommend @Doug Clark.
Sam Nixon profile picture
Sam Nixon
2 years ago
Excellent service and installation
Sam Nixon profile picture
Sam Nixon
2 years ago
Excellent service and installation
EDDIE VALLEE profile picture
EDDIE VALLEE
2 years ago
Jake came over to our home today as scheduled and gave us a quote on an upstairs bath remodel. He was on time, on point, and on the ball. He presented us with many options, suggestions, recommendations, and set our expectations regarding the work to be done, it's expected duration, and any details that we had questions about. He even educated us on a few things that we'd not even thought about. Afterwards, his price quote was reasonable, in "the Ballpark", and his overall professionalism earned the sale. I look forward to having Optum do this work. I feel very confident about all of it, and will edit the review if need be in the future!

(UPDATE!) Optum Home Solutions remodeled our tub area in one of our smaller bath rooms. Nothing fantastic or fancy. We were looking for child/toddler friendly over style. The solution they designed was simple, effective and very nice.

"Lyle", their installer was perfect. We'd expected a lot of dust, noise and commotion, but Lyle completed the entire job in less than two days. As an unexpected bonus, at the end of each day, you couldn't even tell that he was here. He left no mess in-between the work days, was as quiet as a mouse and couldn't have been any more professional and friendly. We couldn't have asked for a better install, and installer.

We've had home improvement companies in the past come in for a small variety of things, and this was BY FAR the B-E-S-T experience we've ever had.

I simply cannot think of how things could have been any better.
Thank you. Thank You. Thank You.....and GREAT job, Lyle. #AppreciateYouAll
EDDIE VALLEE profile picture
EDDIE VALLEE
2 years ago
Jake came over to our home today as scheduled and gave us a quote on an upstairs bath remodel. He was on time, on point, and on the ball. He presented us with many options, suggestions, recommendations, and set our expectations regarding the work to be done, it's expected duration, and any details that we had questions about. He even educated us on a few things that we'd not even thought about. Afterwards, his price quote was reasonable, in "the Ballpark", and his overall professionalism earned the sale. I look forward to having Optum do this work. I feel very confident about all of it, and will edit the review if need be in the future!

(UPDATE!) Optum Home Solutions remodeled our tub area in one of our smaller bath rooms. Nothing fantastic or fancy. We were looking for child/toddler friendly over style. The solution they designed was simple, effective and very nice.

"Lyle", their installer was perfect. We'd expected a lot of dust, noise and commotion, but Lyle completed the entire job in less than two days. As an unexpected bonus, at the end of each day, you couldn't even tell that he was here. He left no mess in-between the work days, was as quiet as a mouse and couldn't have been any more professional and friendly. We couldn't have asked for a better install, and installer.

We've had home improvement companies in the past come in for a small variety of things, and this was BY FAR the B-E-S-T experience we've ever had.

I simply cannot think of how things could have been any better.
Thank you. Thank You. Thank You.....and GREAT job, Lyle. #AppreciateYouAll
Renee R profile picture
Renee R
2 years ago
Jake just left our house. He is so knowledgeable and went into great detail for every question I had. We are getting our new shower in 2 weeks and cannot wait!
Renee R profile picture
Renee R
2 years ago
Jake just left our house. He is so knowledgeable and went into great detail for every question I had. We are getting our new shower in 2 weeks and cannot wait!
Leslie Esala profile picture
Leslie Esala
2 years ago
Jake was very professional & knowledgeable. He made the process fun and enjoyable. Also, the price is fair and we're looking forward to the installion of our new shower.
UPDATE: We are loving our new shower (picture is without the rain doors) by Optum Home Solutions. Josiah, our installer was awesome - so professional - went above and beyond - even took an extra trip to Phoenix for us - his work is impeccable! Thanks, Josiah, Jake, Maurice, Dawn, and everyone else at OHS. We couldn't be happier.
Leslie Esala profile picture
Leslie Esala
2 years ago
Jake was very professional & knowledgeable. He made the process fun and enjoyable. Also, the price is fair and we're looking forward to the installion of our new shower.
UPDATE: We are loving our new shower (picture is without the rain doors) by Optum Home Solutions. Josiah, our installer was awesome - so professional - went above and beyond - even took an extra trip to Phoenix for us - his work is impeccable! Thanks, Josiah, Jake, Maurice, Dawn, and everyone else at OHS. We couldn't be happier.
Gail McFarland profile picture
Gail McFarland
2 years ago
Matt a Design Consultant for Optum Home Solutions AZ, was in my home to help me pick out a new shower. He is very efficient and knowledgeable about the bathrooms . He help me pick out everything I needed. If I ever need another bathroom remodel I would go to Matt. Thanks Matt
Gail McFarland profile picture
Gail McFarland
2 years ago
Matt a Design Consultant for Optum Home Solutions AZ, was in my home to help me pick out a new shower. He is very efficient and knowledgeable about the bathrooms . He help me pick out everything I needed. If I ever need another bathroom remodel I would go to Matt. Thanks Matt
Stew Cohen profile picture
Stew Cohen
3 years ago
Installers Rob and Nick replaced almost all the windows in my home as they worked professionally for Optum Home Solutions. They took out the old windows, installed the new windows, and caulked around the windows. Some of the windows were very difficult to remove. My wife and I received a very thorough demonstration of how to clean the windows and frames. We also were told about each window and what we need to do if any area around the window needs touch up. Thank you Optum Home Solutions and Rob and Nick.
Stew Cohen profile picture
Stew Cohen
3 years ago
Installers Rob and Nick replaced almost all the windows in my home as they worked professionally for Optum Home Solutions. They took out the old windows, installed the new windows, and caulked around the windows. Some of the windows were very difficult to remove. My wife and I received a very thorough demonstration of how to clean the windows and frames. We also were told about each window and what we need to do if any area around the window needs touch up. Thank you Optum Home Solutions and Rob and Nick.
Terri Cornwell profile picture
Terri Cornwell
3 years ago
Optum Home Solutions replaced my old shower tub to a very nice looking shower. Josiah was my installer for this project. Josiah was so nice, informative, helpful and professional. If my family does any projects, I am going to tell them to go to Optum Home Solutions and ask for Josiah to be the installer. Thank you so much Josiah. Terri Cornwell
Terri Cornwell profile picture
Terri Cornwell
3 years ago
Optum Home Solutions replaced my old shower tub to a very nice looking shower. Josiah was my installer for this project. Josiah was so nice, informative, helpful and professional. If my family does any projects, I am going to tell them to go to Optum Home Solutions and ask for Josiah to be the installer. Thank you so much Josiah. Terri Cornwell
Daniela Cocco profile picture
Daniela Cocco
3 years ago
We hired Optum solutions for a bathroom renovation project (bath to walking shower) last September. Would like to share our fabulous experience with this team. From planning to executing. Michael Furr was our design consultant, very efficient, communication and timeliness have been outstanding (the project was done before the scheduled time).
Special recognition to Lyle, that executed the project (from demolition to installation) in less than 2 days. Very friendly and professional. Also, after both demolition and installation phases my bathroom was left in extremely clean conditions.
Would definitely give both of them my highest recommendations.
Daniela Cocco profile picture
Daniela Cocco
3 years ago
We hired Optum solutions for a bathroom renovation project (bath to walking shower) last September. Would like to share our fabulous experience with this team. From planning to executing. Michael Furr was our design consultant, very efficient, communication and timeliness have been outstanding (the project was done before the scheduled time).
Special recognition to Lyle, that executed the project (from demolition to installation) in less than 2 days. Very friendly and professional. Also, after both demolition and installation phases my bathroom was left in extremely clean conditions.
Would definitely give both of them my highest recommendations.
Debra Russell profile picture
Debra Russell
3 years ago
Very happy customer! Referred by a neighbor in early Feb 2023. Met owner and staff at Maricopa County Home Show on Feb 24. Setup an appointment for an estimate the next day. Measurements done March 10. 13 windows and an oversized sliding door installed May 12 with final caulking completed May 15. Roger, Nick, and Kiri did an amazing job working in the Arizona heat to get the job done! Nick did an excellent job of caulking all the windows and replacing the wood trim around the sliding door to finish the project today. This crew knows how to get the job done correctly and they were a pleasure to have in my home. All debris was cleaned up before they left leaving me with just the residual dust that comes with any construction project.
Debra Russell profile picture
Debra Russell
3 years ago
Very happy customer! Referred by a neighbor in early Feb 2023. Met owner and staff at Maricopa County Home Show on Feb 24. Setup an appointment for an estimate the next day. Measurements done March 10. 13 windows and an oversized sliding door installed May 12 with final caulking completed May 15. Roger, Nick, and Kiri did an amazing job working in the Arizona heat to get the job done! Nick did an excellent job of caulking all the windows and replacing the wood trim around the sliding door to finish the project today. This crew knows how to get the job done correctly and they were a pleasure to have in my home. All debris was cleaned up before they left leaving me with just the residual dust that comes with any construction project.

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